# A film came back to you

> From FilmScorecard Help: https://www.filmscorecard.com/help/a-film-came-back-to-you

**If you left a film because the screener would not play, a coordinator can
fix it and hand it back to you.** When they do, that film is the next one your
judging home offers you, with a note saying what they changed.

This is the only way a film you put down ever returns. Everything else about
leaving a film is on [Skipping a film](https://www.filmscorecard.com/help/skipping-a-film.md) and
[Leaving a film you started](https://www.filmscorecard.com/help/leaving-a-film-you-started.md).

**A scorecard sent back to you is a different thing.** If a festival returns a
scorecard you *filed*, asking for changes, it is listed under **Returned** at
the top of your judging home with **Make changes** — not offered as your next
film. See
[Scorecards sent back to you](https://www.filmscorecard.com/help/your-judging-home.md#scorecards-sent-back-to-you).

## Which films can come back

Only the ones you left because something was **wrong with the film**:

| How you left it | Can it come back? |
| --- | --- |
| **Skip this film** with **Screener will not play** | Yes |
| **Skip this film** with **Other** | Yes |
| **Skip: technical issue**, from inside the scoring screen | Yes |
| **Decline: conflict or other** with **Other** | Yes |
| **Conflict of interest**, in any dialog | **No, never** |
| **Not in my area of expertise** | **No, never** |
| **Unable to finish before the deadline** | **No, never** |
| **Declare a conflict** on the two-card screen | **No, never** |
| A season that collects **no reason** when you skip | **No** — there is nothing for a coordinator to read, so nothing to fix |

The three declines are you saying you should not be the judge on that film.
Nothing can put such a film back in front of you, and no coordinator has a
button that would.

**And nothing is guaranteed to come back.** A coordinator may read what you
wrote and close it without handing the film over — because the screener cannot
be fixed, because another judge covered the film in the meantime, or because
they would rather it went elsewhere. **You are not told when that happens.**
Silence after you leave a film is the ordinary outcome.

## How you find out

**By email, within the hour.** The subject names the film and the festival:

> *"Solstice"* is back in your queue for *Pine City Film Festival*

and the body says the festival looked at what you sent, points you at your
judging dashboard, and carries the coordinator's own words under **"A note
from the festival:"**. Replies go to the festival's support address.

**You get this email even if you have turned message email off** on
[your account](https://www.filmscorecard.com/help/your-account.md). It is not correspondence — it is work you
have been given, and the same rule covers your invitation and your rate.

If you happen to leave the film again before the email goes out, it is quietly
not sent. A "your film is back" note about a film you have just put down again
would be worse than silence.

**And by a notice in [your inbox](https://www.filmscorecard.com/help/your-inbox.md).** One line — *"Solstice"
was returned to your queue* — with the coordinator's note as its second line,
an amber **Action needed** chip, and the title linking straight to the film's
scoring page. Two things about it:

- **You can switch the notice off.** Switch off the **In-app** switch on "A
  scorecard was returned to you" on
  [your account's Notifications tab](https://www.filmscorecard.com/help/your-account.md#notifications) and the
  notice is simply never created. The email comes regardless. (Despite its
  name, that row is about films handed back to you; a filed scorecard sent
  back for changes puts no notice in your inbox at all.)
- **Following its link does not mark it read** — archive it or mark it read
  from the inbox when you are done.

## What it looks like on your judging home

The film is the **Next submission**, and three things mark it:

- **An amber *Returned* pill** beside the title, in the same row as **In
  progress** and **Past due**.
- **An amber block under the title:**

  > **This film is back with you**  ·  `Sent back Aug 15`
  >
  > A coordinator looked at what you reported and sent it back.
  >
  > *The coordinator's own note — what they fixed — exactly as they wrote it.*

- **Start scoring** on the buttons below it, as on any other film.

**The note is the thing to read before you press anything.** It is the answer
to what you sent, and it usually names the specific change — a new link, a
password added to the record, a re-upload.

## Where it lands in your queue

**At the front.** A returned film is the next one you are offered, ahead of
everything else in that season — including a film that would otherwise have
been ranked first.

Two things it does not do:

- **It does not interrupt a film you are holding.** If you pressed **Start
  scoring** on something else, that film stays your Next submission until you
  file it or hand it back. The returned one is what you meet afterwards.
- **It does not jump other returned films.** If two came back to you, the one
  the festival dealt with first is offered first.

**It does not wait for a technical review.** Where the festival's creative
judging waits for technical approval, a film handed back to you is offered
anyway — see
[Films waiting for their technical review](https://www.filmscorecard.com/help/your-judging-home.md#films-waiting-for-their-technical-review).

## What it does to your numbers

A returned film **stops counting as skipped and goes back to being work**:

- Your **skipped** total goes down by one.
- Your **"left in your queue"** figure goes up by one.
- The position line — "6 of 28, 22 left in your queue" — moves back a step,
  because the first number counts everything you have dealt with and you have
  not dealt with this one after all.

Nothing else moves. It never touches "scored".

## Scoring it, or leaving it again

**It is an ordinary film in your queue now.** Press **Start scoring** and it
behaves exactly like any other: it takes your cards for 48 hours, it is the
only film you hold, and filing finishes it. See
[Scoring a film](https://www.filmscorecard.com/help/scoring-a-film.md).

**What you had typed on it before you left comes back with it.** A card you
had not filed reopens with your answers still on it when **Start scoring**
gives it to you again — unless this time it lands on a different scorecard,
which clears your answers to the old one's questions. That is the same rule as
picking up a lapsed hold; see
[Picking a lapsed film up again](https://www.filmscorecard.com/help/scoring-a-film.md#picking-a-lapsed-film-up-again).
A card you had already filed when you left was withdrawn as you left, whichever
way you left, and it stays withdrawn: the film comes back as fresh work.

**If it still will not play, say so again.** Skip it, or use **Skip: technical
issue** from inside the scoring screen, exactly as you did the first time.
That is recorded as a fresh report — the coordinator sees your new words
alongside the first ones and what they replied.

**And you can leave it for a different reason.** A returned film can be
declined for a conflict like any other; that ends it for good.

## What you are never told

- **Who sent it back.** The note says what changed, never which member of
  staff wrote it. That is the same rule that keeps every other coordinator
  action anonymous on your side of the screen.
- **What happened to it while it was gone**, who else has it, or whether
  anybody else reported the same problem. You still see nothing of any other
  judge — see
  [How the judging queue works](https://www.filmscorecard.com/help/how-the-judging-queue-works.md#what-you-never-see).
- **Whether your first report is still open.** There is no list of what you
  have raised and no status to check. The film arriving is the answer, and no
  news means no news.

## Related guides

- [Skipping a film](https://www.filmscorecard.com/help/skipping-a-film.md) — the **Skip this film** button and
  the five reasons.
- [Leaving a film you started](https://www.filmscorecard.com/help/leaving-a-film-you-started.md) — **Skip:
  technical issue** and the two decline flows on the scoring screen.
- [Your judging home](https://www.filmscorecard.com/help/your-judging-home.md) — the screen this all happens
  on.
- [Your inbox](https://www.filmscorecard.com/help/your-inbox.md) — where the notice lands, and the box that
  controls it.
- [One film at a time](https://www.filmscorecard.com/help/one-film-at-a-time.md) — why a returned film waits
  behind the one in your hand.
