# Requesting beta access

> From FilmScorecard Help: https://www.filmscorecard.com/help/requesting-beta-access

FilmScorecard is in a **private beta**. You cannot open an account for yourself
until the address you use has been approved. So instead of a sign-up button,
FilmScorecard has three registration forms, one at the foot of each of its
pages for **festivals**, **judges** and **creators**.

**The page you register on decides what your account is.** Register on the
Festivals page and you are asking to run a festival. On the Judges page you are
asking to judge. On the Creators page you are asking to keep your films and
screenplays in one place and follow your festival entries. None of the forms
asks "what do you want to join as?", because the page has already answered.

**Approval creates your account.** When somebody approves your request, the
account is made for you, set up for the page you registered on. If it has not
been made by the time you reach the log-in screen, asking for a code there
makes it on the spot. There is nothing to sign up for afterwards.

This page covers the three forms, the emails they send, and what to do while
you wait.

**You may not need it at all.** If a festival has invited you, as a judge or
to help run their festivals, your invitation works during the beta exactly as
it always did. Follow the link in the email and see
[Your judging invitation](https://www.filmscorecard.com/help/your-judging-invitation.md) or
[Your organization invitation](https://www.filmscorecard.com/help/your-organization-invitation.md). Do not
register here first. **A festival's own submission page or scorecard gets you
in too, with no approval.** On a scorecard you opened with its access code,
**Keep it** emails a code to the address the festival has on your entry and
makes your creator account, or signs you into the one that address already
has. **Save to your account**, on either page, lets you make one on any
address, through a sign-up screen that skips the beta list. See
[Keep it, on a scorecard, needs no sign-up at all](https://www.filmscorecard.com/help/creating-an-account.md#keep-it-on-a-scorecard-needs-no-sign-up-at-all)
and
[Saving a submission to your account](https://www.filmscorecard.com/help/saving-a-submission-to-your-account.md).

**Already have an account, and want to run a festival of your own?** Do not
use these forms. If your account belongs to no organization (a judge's or a
filmmaker's, say), go to the setup screen, `/host/festival`, signed in, and
press **Request host access** there. See
[If your account is not approved yet](https://www.filmscorecard.com/help/setting-up-your-festival.md#if-your-account-is-not-approved-yet).
**If you already help run somebody else's festival**, that address takes you
to their organization instead, and nothing on your screens asks for host
access. [Contact us](https://www.filmscorecard.com/help/contacting-us.md) instead.

## Which form to use

| You want to | Register on | The form's address |
| --- | --- | --- |
| Run submissions and judging for a festival | The **Festivals** page | `/festivals#beta` |
| Judge for festivals | The **Judges** page | `/judges#beta` |
| Keep your films and screenplays in one place and follow your festival entries | The **Creators** page | `/creators#beta` |

**Creator is the beta's word for a filmmaker.** These pages, the forms and the
two emails say "creator". Once you are signed in, FilmScorecard's own screens
say "filmmaker". It is the same account.

### From the home page

The home page, `/`, has no form. Under the headline **Where festival
submissions get judged** and the words **I am here as**, it has three doors:
**A festival**, **A judge** and **A creator**. Each door has two buttons:

- **Sign up as a festival**, **Sign up as a judge** or **Sign up as a
  creator**. Despite the label, this does not sign you up. It takes you
  straight to that page's registration form.
- **Learn more**, which opens that page at the top.

The **Festivals**, **Judges** and **Creators** links in the top bar open the
same three pages.

**An old link to `/#beta`**, the address the single registration form used to
have (sometimes with `?role=judge` in it), now just opens the home page. There
is no form there any more, so choose your door.

### On each page

| Page | The buttons that scroll you down to its form |
| --- | --- |
| Festivals | **Register for the beta** at the top, plus **Set up your season in the beta** and **Run your next season in the beta** in the two bands further down. On a phone, a bar headed **Private beta for festivals** sits at the bottom of the screen once you have scrolled past the top, with a **Register** button. It goes away when the form comes into view. |
| Judges | **Request access** in the top bar, and **Request judge access** at the top of the page and further down it |
| Creators | **Request access** in the top bar, and **Request creator access** at the top of the page |

Every page also has **Log in** in its top bar, for people who already have an
account. **On a phone, the Judges and Creators pages show only Request access
in the top bar**, and **Log in** is in the footer instead. Every footer ends in
four small links: **Help**, **Terms**, **Privacy** and **Contact**. **Help**
opens these guides. See
[The Terms of Use and the Privacy Policy](https://www.filmscorecard.com/help/terms-and-privacy.md) and
[Contacting us](https://www.filmscorecard.com/help/contacting-us.md).

### From the log-in and sign-up screens

| Where you are | What to choose | Where it goes |
| --- | --- | --- |
| The log-in screen | **request beta access**, in the note under the form | The home page. Choose your door there. |
| The sign-up screen | **Request access**, in the note under the form | The home page |
| The sign-up screen, after "This address is not on the beta list yet." | **Request beta access**, in that message | The form that matches the card you chose: **Festival Host** goes to the Festivals form, **Judge** to the Judges form, and **Filmmaker** to the Creators form |
| The host sign-up screen | **Request access** in the note, or **Request beta access** in the refusal | The Festivals form |

## Filling it in

All three forms start and end the same way. Only the questions in the middle
differ.

1. **First name** and **Last name**, side by side (one above the other on a
   phone). Both are required, up to 80 characters each. **These are the names
   your account is created with**, so use the name you want on your profile.
2. **Email.** Required. **This is the address your account is created on**, so
   use the one you want to log in with. See
   [Which address to use](#which-address-to-use) below.
3. The questions for that page. See
   [The Festivals form](#the-festivals-form),
   [The Judges form](#the-judges-form) and
   [The Creators form](#the-creators-form) below.
4. Tick **I agree to the Terms of Use and Privacy Policy**. The two names are
   links, and each opens the document in a new tab so the form stays as you
   left it. Clicking a link does not tick the box. The box is required: your
   request becomes an account when it is approved, so the agreement is asked
   for here and carried onto that account. See
   [The Terms of Use and the Privacy Policy](https://www.filmscorecard.com/help/terms-and-privacy.md) for what
   is recorded.
5. Press the button. It reads **Request beta access** on the Festivals form,
   **Request judge access** on the Judges form and **Request creator access**
   on the Creators form. While the request is sending, the button greys out.
   Its words do not change, there is no spinner, and it cannot be pressed a
   second time.

Under the button is the promise the emails then keep:

> You get a receipt by email now, and a reply within a few days.

On the Festivals form, that line starts with "We approve accounts by hand."

### The Festivals form

It is at the foot of the Festivals page, in a dark band:

> **PRIVATE BETA**
>
> # Register your festival for the beta
>
> FilmScorecard is open to a small group of festivals while we finish the
> platform. Tell us about yours, and we will review your request and email you
> when your account is ready.

Under that paragraph are three lines (hidden on a phone):

- Every request is reviewed by a person
- No card, no commitment
- Seats open in batches

All three are literally true. Nothing approves a request automatically,
nothing in this form touches a payment, and accounts are opened in batches
because each one is approved by hand. The page's footer sits inside the same
dark band, under a thin rule.

After your name and email, the form asks:

| Field | Required? | The line under it | Limit |
| --- | --- | --- | --- |
| **Festival or organization** | **Required** | The festival you would run on FilmScorecard. Add more later. | 200 characters |
| **Anything we should know** | Optional | Submission volume, when your season opens, the platform you take entries on. | 2,000 characters |

**The festival name is never checked against anything.** Type the one festival
you would run first. When your request is approved and you set up your
festival, this name is already filled in as your organization's name, and you
can change it there. See
[Setting up your festival](https://www.filmscorecard.com/help/setting-up-your-festival.md).

### The Judges form

It is at the foot of the Judges page, under the eyebrow **PRIVATE BETA** and
the heading **Request judge access**:

> Judges join in batches while the platform is in beta. We review every request
> by hand and email you when your account is ready.

After your name and email, the form asks:

| Field | Required? | The line under it | Limit |
| --- | --- | --- | --- |
| **Country you judge from** | **Required** | It never limits which festivals you can apply to. | 80 characters |
| **How you want to judge** | **At least one** | Two cards to tick: **Festival calls** and **Private submissions**. Both are ticked to begin with. | |
| **Festivals you have judged for** | Optional | Any festival or competition, on FilmScorecard or not. Leave blank if this is your first. | 200 characters |

- **Private submissions carries a Coming soon badge.** FilmScorecard does not
  offer private submissions from creators yet. Leaving the card ticked tells us
  you would be interested, and nothing more.
- **Your country and how you want to judge are for the person who reads your
  request.** They are written into it and go nowhere else. Neither is copied
  onto your account or your judge profile, which you fill in yourself after
  you log in.
- **Festivals you have judged for is never checked against anything.** A name,
  a list of names or nothing at all are all fine.

### The Creators form

It is at the foot of the Creators page, under the eyebrow **PRIVATE BETA** and
the heading **Request creator access**:

> Creator accounts open in batches while the platform is in beta. We review
> every request by hand and email you when your account is ready.

After your name and email, the form asks one optional question, **What you
are working on**. It has six cards to tick, as many as apply: **Documentary**,
**Feature**, **Screenplay**, **Series or episode**, **Short** and **Something
else**. The line under them reads "Pick any that apply. You can add every
project once you are in."

**On a phone this question is not shown at all.** The form is just your name,
your email and the agreement box. Nothing is lost, because the question is
optional.

**Your answer is for the person who reads your request.** It does not create
any projects. You add those yourself once you are in. See
[Your projects](https://www.filmscorecard.com/help/your-projects.md).

### What the person approving your request reads

They see your name, your address, which page you registered on, and what you
typed. Your answers to **Country you judge from**, **How you want to judge**
and **What you are working on** are written as labelled lines at the top of
your request, in the form's own words. For example:

> Country you judge from: Canada
> How you want to judge: Festival calls, Private submissions

### The check that you are a person

The form runs a check from Cloudflare in the background to confirm that a
person is sending it, and **almost everybody never sees it**. Now and then
Cloudflare needs you to do something first. When it does, its check appears
just above the form's button. Do what it asks, then press the button.

The check runs in your browser, so **the form needs JavaScript switched on to
send a request**. With JavaScript off, pressing the button reloads the page at
the same form. Everything you typed is still in it, the message **We couldn't
confirm this was sent by a person. Please try again.** is shown above the
button, and nothing is sent.

### Which address to use

**Your account is created on the exact address you register with.** The
approval email goes there, and so does every six-digit code that logs you in
afterwards. If you register on a work address and then try to log in with a
personal one, there is nothing waiting on the personal one.

Capitals and stray spaces do not matter: `Ana@Example.com ` and
`ana@example.com` are the same address here and at the log-in screen. Anything
else about the address does.

**A creator should register with the address their festivals have.** The
first time you log in, the festival entries under that address are waiting on
a welcome screen that puts your first project together from them. Nothing is
saved until you press **Open** there. See
[Your first project](https://www.filmscorecard.com/help/your-first-project.md). **Once you own a project**,
every festival entry under the address you log in with is saved to your
account automatically, with no further step. See
[Saving a submission to your account](https://www.filmscorecard.com/help/saving-a-submission-to-your-account.md#automatically-by-your-address).

**An obvious typo may be corrected for you.** Whoever approves your request can
fix the address before approving it. If they do, your account is made on the
corrected address, and the approval email and your login codes go there.
Nobody can change it after that.

### What the page decides

**It decides what your account is set up as.** This is more than a note in
your request: approving it creates a host account, a judge account or a
filmmaker account, and the first screen you see when you log in follows from
that.

| You registered on | What is created | Where your first log-in lands |
| --- | --- | --- |
| **Festivals** | A host account | The **Set up your festival** form, where your organization and your festival are created together, with the festival you named already filled in |
| **Judges** | A judge account | The first of four short screens that set up your judge profile |
| **Creators** | A filmmaker account | **Your projects**: the project you last opened in this browser, else your first A to Z. The first time, the welcome screen when festival entries carry your address ([Your first project](https://www.filmscorecard.com/help/your-first-project.md)); the **Add your first project** block when there is nothing to welcome. See [Your projects](https://www.filmscorecard.com/help/your-projects.md) |

Nobody asks "are you a judge or a festival host?" again. The page you
registered on has already answered that question.

**It also decides whether you may create an organization.** Only an approved
**Festivals** request lets an account create one. A Judges or Creators approval
does not. If you are approved as a judge and later want to run a festival, ask
for host access from the setup screen. Your request is turned into a host
request, and nothing about your judging changes while it waits. See
[If your account is not approved yet](https://www.filmscorecard.com/help/setting-up-your-festival.md#if-your-account-is-not-approved-yet).

**So register on the page you mean.** If you used the wrong page, register
again on the right one, with the same address, while your request is still
waiting. A request nobody has decided yet takes the latest version you send,
including the page it came from. **The latest form replaces the whole
request.** For example, a Festivals request sent again from the Judges page
loses the festival you named, because the Judges form has no place for it.
Once a request has been approved, its role is settled. The setup screen's
**Request host access** is the only way to ask again, and only for host.

Registering still grants you nothing on its own. A judge account waits until a
festival puts you on a panel, and a host account starts with no festival in
it. A filmmaker account starts with no projects. Any festival submission
already entered under your address waits for you on the welcome screen the
first time you log in, and becomes your first project only when you press
**Open** there. See [Your first project](https://www.filmscorecard.com/help/your-first-project.md).

## After you press the button

The form is replaced, in the same card, by a green **Request received** pill,
a heading that names you, and one line:

| Page | What it says |
| --- | --- |
| Festivals | **You are on the list, Ana.** We will review the request for **Riverside Shorts Festival** and email `ana@example.com` once your account is approved. |
| Judges | **You are on the list, Ana.** We will email `ana@example.com` once your judge account is approved. |
| Creators | **You are on the list, Ana.** We will email `ana@example.com` once your creator account is approved. |

Under it is a link: **Register another festival** on the Festivals page, and
**Register someone else** on the other two.

Two things to read carefully:

- **It promises a future email, not a past one.** "We will email … once your
  account is approved" means exactly that. Your request has been stored, but
  nobody has approved anything yet, and no account exists yet.
- **Check the address.** It is printed back to you because it is the one thing
  that has to be right. If it is wrong, choose the link under it and send the
  whole form again with the correct address.

The link empties the card and gives you a fresh form, which is useful if you
are registering two colleagues or fixing a typo. On the Judges form, both ways
to judge are ticked again.

## The emails

### Straight away: "We got your request to join the FilmScorecard beta"

> **REQUEST RECEIVED**
>
> **Thanks for asking to join the beta.**
>
> Your request to join as a festival host is in the queue. A person reviews
> every request, and you'll hear back from us within a few days.

Three steps follow:

1. **Request received**: Joining as a festival host
2. **A person reviews it**: Usually within a few days
3. **You get your login**: We'll email `ana@example.com`

From the Judges page it says "as a judge". From the Creators page it says "as
a creator".

Next comes **Want to help us move faster?**, a short optional request. You can
**reply to the email** with a little about your festival, your judging, or, as
a creator, the films or screenplays you have made and the festivals you have
entered. It helps us set you up, and a reply reaches a person. The email ends
with a personal sign-off and a few lines about FilmScorecard — for a festival,
how you import your entries, open judging to your panel and track scores as
they come in; for a judge, how you see the rate before you accept an
invitation.

**This email is a receipt, not a decision.** It never says approved and never
names a date, on purpose. The message that says your account is ready is a
different one, and it looks different.

If it does not arrive, check your spam folder. **Your request is stored either
way**: a missing confirmation email does not mean the form failed.

A request for host access sent from the setup screen gets no such receipt. The
setup screen's own line, "Request sent. We'll email you when it's approved.",
is its confirmation.

### When you are approved: "You're in: welcome to the FilmScorecard beta"

> **You're in.**
>
> Your account is set up as a festival host, so you can bring in submissions,
> open judging to your panel, and approve your selections, all in one place.
>
> Your login email: `ana@example.com`
>
> *Log in to FilmScorecard* (a button to the log-in screen)
>
> There's no password. When you log in, we'll email a one-time code to this
> address.

Its getting-started steps, under "Getting started takes about 10 minutes",
are **Create your festival** — "Name your organization, your festival and its
first season." — **Import your entries** — "Bring in the submissions you
already have." — and **Invite your first judges** — "Open judging and watch
scores come in."

The Judges version reads instead: "Your account is set up as a judge, so you
can keep one profile and one queue across every festival you work with, and
score each film with the screener, criteria, and your notes side by side." Its
getting-started steps are **Complete your profile** — "That's how festivals
find you." — **Choose your categories and genres** — "Festivals invite judges
who match." — and **Accept your first invitation** — "Each one shows the rate
up front before you accept."

The Creators version reads instead: "Your account is set up as a creator, so
you can keep your films and screenplays in one place and follow every festival
entry made with this address." Its getting-started steps are **Add your first
project**, **Fill in its details** and **Follow your festivals**, with the
note "Entries made with this address appear on their own."

Below the button are a few words on getting started and an invitation to reply
with anything confusing, broken or missing. As with the first email, a reply
reaches a person.

**Your account already exists by the time this arrives**, which is why the link
goes to the log-in screen and not to a sign-up form. Type that address, we
email you a six-digit code, and the code lets you in. See
[Logging in](https://www.filmscorecard.com/help/logging-in.md).

**You may never need this email.** After the approval it usually goes out
within moments, and within a day at the latest. But if you go to the log-in
screen first and ask for a code on that address, your account is made right
then and **the code is the only email you get**. You are already logging in,
so there is nothing to tell you. If you have not been approved yet, the
**Check your email** screen appears and nothing follows. It does the same for
any address it does not know.

The role it names comes from the page you registered on, and it is what your
account has been set up as.

**Keep this email** if you registered on an address you do not read often. It
names the inbox your login codes will arrive at.

**The same email can arrive a second time.** If it did not reach you, we can
send it again to the same address. It says exactly what the first one did.

### If that address already had an account

Some people are approved for an address FilmScorecard already knows: a judge a
festival invited, somebody who helps run a festival, or anybody who signed up
earlier. In that case **approval does not make a second account**, nothing
about the account you have is rewritten, and no "your account is ready" email
goes out, because the account already works.

**A Festivals approval is the one that sends something.** If you are approved
as a host on an address that already has an account, you are emailed:

> **You're approved to set up your festival.**
>
> Your login email: `ana@example.com`
>
> *Set up your festival* (a button to the setup screen)

It means your account may now create an organization, so the setup screen shows
the form rather than the request. **If your account is a judge or filmmaker
account, logging in still takes you to your usual first screen.** Press the
button once you are signed in, or type `/host/festival`. See
[Setting up your festival](https://www.filmscorecard.com/help/setting-up-your-festival.md).

A Judges or Creators approval on an address that already has an account sends
nothing. Carry on logging in exactly as you did before. The request you sent
does not change your name or what you can reach.

### If the answer is no

**Nothing is sent automatically.** A declined request produces no email, though
somebody may reply by hand. The reason recorded with a decline is for
FilmScorecard's own records and is never sent to you. Filling in a form again
with the same address does not reopen the question. See below.

## Registering the same address twice

If you send any of the three forms again with an address you have already
used, **you get the same confirmation you got the first time**. There is no
"you have already registered" message anywhere, and the screen looks identical
in all three of these cases:

| What your earlier request was | What the second one does |
| --- | --- |
| Still waiting on a decision | Replaces the names, organization and note with what you have just sent. If you sent it from a different page, the role changes too. It also records your agreement to the Terms afresh, with the new date. **No second confirmation email is sent.** |
| Already approved | Nothing changes, and nothing is sent. Your account is yours on that address, so log in with it. |
| Already declined | Nothing changes. |

So if you spot a mistake in your name, registered on the wrong page, or think
of something you should have added, **just send it again** while you are
waiting. The latest version is the one an approver reads, and the one your
account is created from.

**The setup screen is different.** Once you have an account, **Request host
access** on `/host/festival` does reopen an approved or declined request on
your address, as a host request, waiting again. These forms never do.

## Messages the forms can show

A problem with a field appears in red in place of the line under that field.
Field problems show when you press the button, then update as you type.
Anything else appears in red just above the button. **Nothing you typed is ever
cleared**, so correct the one thing and send it again.

| Message | Where | What it means | What to do |
| --- | --- | --- | --- |
| **Enter your first name.** / **Enter your last name.** | Every form | One of the two name fields is empty. | Both are required. |
| **Keep this under 80 characters.** | A name, or **Country you judge from** | The field is over 80 characters. | Shorten it. The name you are usually credited under is enough. |
| **Enter a valid email address.** | Every form | The email field is empty, or what you typed is not a complete address. | Type the address you want your account created on, including the part after the `@`. |
| **Enter the festival you would run.** | Festivals: **Festival or organization** | The field is empty. | The name of one festival is enough. You can add more later. |
| **Keep this under 200 characters.** | Festivals: **Festival or organization**. Judges: **Festivals you have judged for** | The field is over 200 characters. | Shorten it. A few names is enough. |
| **Keep this under 2000 characters.** | Festivals: **Anything we should know** | The note is too long. | Shorten it, or send the detail by replying to the confirmation email. |
| **Enter the country you are based in.** | Judges: **Country you judge from** | The field is empty. | Type your country. |
| **Pick at least one.** | Judges: **How you want to judge** | Both cards are unticked. | Tick **Festival calls**, **Private submissions**, or both. |
| **You need to agree to the Terms of Use and Privacy Policy to continue.** | Every form, under the agreement box | The agreement box is not ticked. **Nothing was stored.** | Tick the box and send again. If you want to read the two documents first, their links open in a new tab. |
| **We couldn't confirm this was sent by a person. Please try again.** | Every form, above the button | [The check that you are a person](#the-check-that-you-are-a-person) did not pass, or had not finished when you pressed the button. **Nothing was stored.** | Press the button again. There is no need to reload. If Cloudflare's check has appeared above the button, complete it first. If this keeps coming back, a browser extension that blocks ads or trackers may be stopping the check from loading. Allow it on this site, or try another browser. With JavaScript switched off you will always see this message. |
| **Too many requests from your network. Try again in an hour.** | Every form, above the button | Five new addresses have been registered from your network in the past hour. | Wait an hour and send it again. **Re-sending your own request never counts towards this**, so it only applies when several people register from one office at once. |
| **We could not send that request. Check your connection and try again.** | Every form, above the button | The request did not reach us. **Nothing was stored.** | Check your connection and press the button again. |

## What these forms do not do

So that you are not left waiting on any of it:

- **They do not create your account on the spot**, and they do not sign you in.
  The account is created after a person approves the request. That usually
  happens within moments of the approval and within a day at the latest, or
  the moment you first ask for a login code, whichever comes first. The second
  email arrives with it.
- **There is no card and nothing to pay.** Not here, and not when you log in.
- **There is no way to check where your request stands.** There is no status
  page and no "check my request" screen. The approval email is the signal.
  Trying the log-in screen is a harmless test, though: an approved address
  gets a code, and one that is not approved yet gets the **Check your email**
  screen and no email, which is what any unknown address gets.
- **They tell you nothing about your address.** The confirmation is identical
  whether or not that address is already known to the platform. If you think
  you may already have an account, do not test it here. Go to the log-in
  screen and try it, which is what [Logging in](https://www.filmscorecard.com/help/logging-in.md) covers.
- **They do not keep anything you do in the examples on the pages.** The
  Judges page has a scorecard you can fill in and file, and the Creators page
  has a judge picker, a scorecard builder and a page preview. Nothing you do in
  them is saved or sent, and none of it reaches your request. That includes the
  judges you add in the picker before pressing **Continue with 2 judges**.
- **They do not unlock anything marked Coming soon.** Sections with that badge
  describe things FilmScorecard does not do yet: on the Festivals page, the
  assistant; on the Judges page, private submissions from creators; on the
  Creators page, choosing and paying your own judges, building your own
  scorecard for them, reviewing your work yourself first, the marketing kit,
  and the pricing shown for scorecards. The project page beside it, marked
  **Free**, carries no badge: it is free now.
  Registering, and anything you tick on a form, does not change that.

## Related guides

- [Logging in](https://www.filmscorecard.com/help/logging-in.md): the screen your approved account is waiting
  at, and the six-digit code that opens it.
- [Setting up your festival](https://www.filmscorecard.com/help/setting-up-your-festival.md): where an approved
  host lands on their first log-in, and where an account that is not approved
  to create an organization asks for host access.
- [Setting up your judge profile](https://www.filmscorecard.com/help/setting-up-your-judge-profile.md): the
  four screens an approved judge lands on instead.
- [Your projects](https://www.filmscorecard.com/help/your-projects.md): where an approved creator lands.
- [Creating an account](https://www.filmscorecard.com/help/creating-an-account.md): the sign-up screens, which
  an approved beta account does not need, and the routes that go around the
  beta entirely.
- [The Terms of Use and the Privacy Policy](https://www.filmscorecard.com/help/terms-and-privacy.md): the two
  documents the box on these forms agrees to, and what is recorded when your
  account is made.
- [Contacting us](https://www.filmscorecard.com/help/contacting-us.md): the form to use if your request seems
  to have gone astray.
- [Log-in problems](https://www.filmscorecard.com/help/log-in-problems.md): every message the log-in and
  sign-up screens can show.