# Your account menu

> From FilmScorecard Help: https://www.filmscorecard.com/help/your-account-menu

Your own name sits in the top-right corner of every festival screen. It is a
button: choose it and a menu opens, headed by your name and your email
address.

Today that menu opens your own account settings, opens Organization settings if
your role reaches it, signs you out, and — if you belong to more than one
organization — moves you between them. **Help and docs** opens these guides in
a new tab. **If you keep films of your own on FilmScorecard**, it also takes
you to them.

## The block in the top bar

- **Your name**, in bold. If your account has no name on it yet, the block
  shows your email address instead.
- **Your role** on the line underneath: "Owner", "Org admin" or "Member",
  matching your role in the organization you are looking at. Somebody who
  reaches the screen without an organization role of their own reads "Staff".
- **A circle**, showing **your profile photo** if you have uploaded one, and
  otherwise **your initials** — the first letter of your first name and the
  first letter of your last name. If we have no name for you at all, the circle
  shows a question mark. Uploading or removing the photo is on
  [your account settings](https://www.filmscorecard.com/help/your-account-settings.md#your-photo).

On a phone or a narrow window the name and the role line are dropped and the
circle on its own is the button. The menu it opens is the same either way.

**The role line describes the organization you are looking at**, not whichever
one you own. If you belong to two, it changes as you move between them — see
[Working in two organizations](https://www.filmscorecard.com/help/working-in-two-organizations.md).

## Opening and closing the menu

1. Choose the block. The menu opens directly underneath it, lined up with
   its right-hand edge.
2. Choose the block again to close the menu — or press Escape, or click
   anywhere outside it.

Two things worth knowing:

- **Closing the menu puts you back where you were.** The keyboard focus
  returns to the block, so tabbing carries on from there.
- **The account menu and the festival switcher are never open together.**
  Opening either one closes the other.

## What is in the menu

The menu opens with **your name and your email address**. Your role is not
repeated here — it stays in the top bar. If your account has no email
address recorded, the name appears on its own, with no blank line left under
it. A long address wraps onto a second line rather than stretching the menu.

**For FilmScorecard's own platform administrator**, and nobody else, the next
row is **Platform console**, which opens the console's Beta requests — see
The platform console. Everyone else has no such row,
not even a greyed one.

Below that, for some people, comes the **Organizations** group — see
[Switching organizations](#switching-organizations) — and then, for some,
**Your projects** — see [Your projects](#your-projects). Then the rest of the
rows:

| Row | What it does today |
| --- | --- |
| **Your profile** | Opens [your account settings](https://www.filmscorecard.com/help/your-account-settings.md) on the Profile tab. |
| **Notification preferences** | Opens the same screen on its [Notifications tab](https://www.filmscorecard.com/help/your-account-settings.md#notifications). |
| **Organization settings** | Opens [Organization settings](https://www.filmscorecard.com/help/organization-settings.md). **Only owners and org admins have this row at all** — for everybody else it is not shown, because the screen behind it is not theirs to open. |
| **Help and docs** | Opens the [help centre](https://www.filmscorecard.com/help) in a new tab, so the screen you were on — and anything you have not saved on it — stays where it was. The outward arrow beside it says so. |
| **Sign out** | Signs you out, after a confirmation. |

**View the festival as is no longer listed.** It used to sit greyed above Help
and docs; it is hidden until there is a preview behind it.

**Sign out** is the bold row at the bottom.

## Switching organizations

A group headed **ORGANIZATIONS**, between your email address and the rest of
the rows, listing every organization you belong to.

- **It appears only if you are an active member of two or more.** With one, or
  none, there is no heading and no row. That is most people.
- **An organization FilmScorecard has suspended is not listed**, and does not
  count towards the two. See
  [When your organization is suspended](https://www.filmscorecard.com/help/when-your-organization-is-suspended.md).
- **The organization you are in now is bold, with a tick.** Choosing it just
  closes the menu.
- **Any other row takes you into that organization**, landing you on its
  [Overview](https://www.filmscorecard.com/help/overview.md) when you can open two or more of its festivals, or
  on the one festival you can open.

The full rules — the order the rows are in, where a row lands you, what
happens when there is nothing to land on, and what is kept separately per
organization — are in
[Working in two organizations](https://www.filmscorecard.com/help/working-in-two-organizations.md).

## Your projects

**Your projects** sits on its own, directly above **Your profile**, and opens
your own filmmaker's workspace — the films and screenplays you keep on
FilmScorecard, and the festival entries saved to your account. It lands on the
first of your projects, A to Z. See [Your projects](https://www.filmscorecard.com/help/your-projects.md).

- **It appears only once you own at least one project.** With none, there is no
  row — not even a greyed one.
- **Festival entries do not make the row appear by themselves.** If you
  entered festivals on FilmScorecard with the address you log in with but own
  no project yet, nothing is saved to your account until you open the welcome
  screen and press **Open**. With no row to choose, go to the address
  `/projects` to reach it. See
  [Your first project](https://www.filmscorecard.com/help/your-first-project.md).
- **It changes nothing about your festival work.** Your projects are yours
  alone; nobody at your organization sees them, and you still land on your
  festival screens when you log in.

The judging portal's menu carries the same row, for anybody who also judges.

## Signing out

1. Open the menu and choose **Sign out**. The menu closes and a confirmation
   box appears in the middle of the screen.
2. The box is headed **Sign out of FilmScorecard?** and reads "You are signed in
   as *your address*. Anything you have not saved on this screen is lost." If
   your account has no email address recorded, that first sentence is left
   out entirely.
3. Choose **Sign out** to confirm. You land on the log-in screen.
4. Or choose **Stay signed in** — or press Escape — to close the box and
   carry on where you were.

**Take the warning literally.** Anything on the screen behind the box that
you have not saved is lost. The clearest example is the Scorecard Builder,
where a scorecard's name, its description and the two written-feedback
switches are only written when you press **Save changes** — see
[Building a scorecard](https://www.filmscorecard.com/help/building-a-scorecard.md). Save first, then sign out.

Some smaller behaviours:

- **Clicking outside the box does nothing.** That is deliberate. The box asks
  a question, and it closes on **Stay signed in** or Escape, never by being
  clicked away.
- **Both buttons grey out while the sign-out is running**, so a second click
  cannot start a second sign-out.
- **Escape does not cancel a sign-out already under way.** Once you have
  confirmed, the box stays put and Escape does nothing until the log-in screen
  loads — a sign-out that has already gone to the server cannot be called back,
  and closing the box would only hide what is happening. Use **Stay signed
  in** if you change your mind, and use it before you confirm.
- **Signing out is reversible and deletes nothing.** Log back in and your
  festival is exactly as you left it. That is why the confirm button is the
  ordinary indigo rather than a warning colour.

**This row is also the only way to sign out the browser you are using.** The
list of browsers on
[your account settings](https://www.filmscorecard.com/help/your-account-settings.md#where-youre-signed-in) can
sign out any *other* browser, but never this one.

## If signing out fails

If the sign-out cannot be completed — the network dropped, say — the box
stays open and one amber line appears under the message:

> Could not sign out. Try again.

Nothing has happened: you are still signed in, still on the same screen, and
nothing has been half-done. Both buttons come back, so choose **Sign out**
again. That line belongs to the attempt and not to the box — close the box
and open it again and the line is gone.

One case that is **not** a failure: if your session has already ended
somewhere else — you signed out in another tab, for instance — the menu's
**Sign out** still takes you to the log-in screen with no error. There was
simply nothing left to end.

## Other ways to sign out

The account menu needs JavaScript. With JavaScript turned off the block in
the top bar still appears but does nothing at all.

Sign-out is still reachable in that case, because the older route was left
untouched: the small header showing the email address you are signed in as —
on the **You're in.** screen at `/home`, and on the **One question left**
sign-up screen — carries its own **Sign out** link, and that link is an
ordinary form that works without JavaScript. It goes straight to the log-in
screen with no confirmation box.

## Who sees this menu

Only signed-in members of an organization, and only on the festival and
organization screens — Setup Home, Categories and scorecards, the Scorecard
Builder and the rest all carry the same top bar, so the menu is in the same
place on every one of them. Judges and filmmakers have different screens,
with their own menus. See [Logging in](https://www.filmscorecard.com/help/logging-in.md) for what those look
like, and [Your projects](https://www.filmscorecard.com/help/your-projects.md#the-account-menu)
for the filmmaker's.