Getting into your account

Working in two organizations

Some people run their own festival and help somebody else run theirs — and some own two organizations outright. If that is you, your account belongs to two organizations at once, and FilmScorecard has one control for moving between them: an Organizations group inside your account menu.

This guide covers when that group appears, what each row does, where a row takes you, and the handful of things that are kept separately per organization.

If you belong to one organization, none of this applies and nothing on your screens has changed. See When the group appears.

Finding the switcher

  1. Open your own name in the top-right corner of any festival or organization screen.
  2. Directly under your name and email address sits a small heading reading ORGANIZATIONS, and under it one row per organization you belong to.

There is no organization switcher in the top bar. The bar's own button switches festivals, and it only ever lists the festivals of the organization you are currently in — see Reading a row.

When the group appears

Only when you are an active member of two or more organizations. With one, or none, the group is absent entirely — no heading, no single row naming the organization you are already in, and no gap where it would be. The menu is exactly as it is described in Your account menu.

Three more rules decide what is in the list:

  • A membership that has been suspended is never listed. You reach nothing in an organization you are suspended from, so there is no row offering to take you there. If suspension leaves you with one active membership, the whole group disappears with it.
  • An organization FilmScorecard has suspended is never listed either, for the same reason: while it is suspended, nobody who works there can open its screens. See When your organization is suspended.
  • Nothing else narrows the list. Every active membership is there, whatever your role in it — including an organization where you are a plain member with access to a single festival.

Reading a row

Each row is an organization's name, and there are two kinds:

RowWhat it does
The organization you are in now — bold, with a tick on the rightNothing. Choosing it closes the menu and leaves you exactly where you were.
Any other organizationTakes you into that organization. See Where a row takes you.

The current row is deliberately inert rather than a link back to itself: going "to" the organization you are already in would reload the screen and could land you somewhere else inside it, because the row resolves the Overview or a festival rather than keeping your current page.

A long organization name is cut off with an ellipsis rather than wrapping or widening the menu.

The order they are in

The list is not alphabetical. It reads:

  1. An organization you own, first.
  2. Then any where you are an org admin.
  3. Then the rest.
  4. Within each of those, the membership you have held longest comes first.

So two organizations you own are listed in the order you came to own them — the one you created, or were made owner of, first.

That is the same order FilmScorecard uses to decide which organization to put you in when you log in, which is the point: the first row is where signing in takes you. See Which organization you land in.

Where a row takes you

It depends on how many of that organization's festivals you can open:

  • Two or more — its Overview, the organization's home page: every festival with a season underway, and the work waiting across them.
  • One — that festival's season dashboard, the Season overview, on the season that festival opens on: the one somebody there has starred, or its newest season when nothing is starred (or when the starred one has been archived). The Finish setting up strip sits above it while the season is still a draft.

"You can open" is doing real work in that sentence. It counts your own access, not the organization's festivals. If your access to somebody else's organization is a grant on one festival, that is the festival you land on — never an Overview of festivals you cannot read.

The star belongs to the festival, not to you. Whoever runs that organization chose it, and you land where they pointed. See The season a festival opens on.

The address behind the row, if you ever want to bookmark it or send it to a colleague, is:

/org/<organization>

It is a signpost rather than a screen: open it and it forwards you, exactly as the menu row does.

When there is nothing to land on

Two situations produce no destination — an organization where you can open no festival at all yet, and one where the only festival you can open has not been given a season. What happens then depends on your role there:

  • Owners and org admins land on the Add a festival form instead. See Adding a festival.
  • Everybody else gets an ordinary "page not found", because there is no festival there for them to open. Ask whoever runs it for access to a festival.

Two or more festivals always have somewhere to land: the Overview, even when none of them has a season yet — it then reads "No festivals with a season underway." Signing in counts festivals the same way.

If the address is wrong

/org/<something> answers "page not found" for an organization that does not exist, one that is not yours, and one you have been suspended from. All three look identical on purpose — FilmScorecard never confirms that somebody else's organization exists.

One address answers differently: an organization you are still an active member of, which FilmScorecard has suspended. That address — and every address inside it — opens a one-line page instead: "This organization is suspended. Contact [email protected] to resolve it." See When your organization is suspended.

Signed out, the same address sends you to the log-in screen first.

Which organization you land in

Logging in does not ask which organization you meant. It picks:

  • an organization you own, ahead of one you merely work in, and
  • your oldest membership where that does not settle it.

So a festival director who also coordinates for a friend's organization lands in their own every time, however long ago either membership started, and the switcher's first row says the same thing. Somebody who owns two lands in the one they have owned longest. Inside it, you land on its Overview or on your one festival, as Where a row takes you describes.

An organization FilmScorecard has suspended is skipped, and you land in the next one. If every organization you belong to is suspended, you land on the suspended notice.

FilmScorecard does not remember where you were last. Switching organizations lasts for as long as you keep clicking; the next log-in starts from the rule above again. Accepting an invitation is the exception: it takes you into the organization that invited you, by the rule in Where a row takes you — see Where you land afterwards.

Owning two organizations

One person may own several organizations, but only one of them can be one you set up yourself:

  • Creating an organization — the setup form a new host fills in — is still one per person. An account that already owns an organization, however it came to own it, cannot create another. See Setting up your festival.
  • Being made an owner of another one is open to anybody: an owner of that organization can invite you as an Owner, or promote you to Owner from their People list, whether or not you own an organization already. See Your organization invitation and Organization settings.

Owning both changes nothing about how they are kept apart. Each one has its own payout account, set up by one of its owners from its own Payments tab; when you set up the second, Stripe can let you sign in with the same Stripe login and reuse the details you gave for the first, so both pay into the same bank without your filling everything in twice. See Connecting payouts.

What is kept per organization

Moving between organizations is a bigger move than switching festivals. These are separate on each side, and nothing carries across:

  • The festival list in the left navigation, and the order you dragged it into. Each organization keeps its own — see Your festivals list.
  • The category and scorecard library, including which of its categories and awards a new festival there starts with. It belongs to the organization, not to you: see Categories and scorecards and What a new festival starts with.
  • The season each festival opens on. Each organization's festivals carry their own stars.
  • Your Overview's seen mark. Mark all seen on one organization's Overview marks nothing in the other.
  • Your role, and what you may do. You can be an owner in one and a read-only viewer on one festival in the other. Your role line in the top bar describes the organization you are looking at, not the one you own.
  • Organization settings, People and the audit log. Each organization's are its own, and you only see the screen at all where you are an owner or an org admin. See Organization settings.
  • The payout account, the promo codes and the mailing address. Each organization is paid into its own account, has its own codes, and sends its own promo emails from its own name and address. So the amber 1 on Organization settings that asks for a mailing address shows only in an organization that has none.

Who has this

Festival staff, on festival and organization screens only. The account menu — and so the Organizations group — appears on the Overview, the season dashboard, Submissions, Judges, the library screens and the rest of the organization's screens.

Judges do not have it. A judge's screens carry a different header, and a judge who judges for several festivals moves between them on their own judging home. Being on somebody's judging panel is not membership of their organization and never puts a row in this list.